We ship all UK orders from our warehouses in the UK. EU and international orders are shipped from the UK, and relevant shipping fees will apply.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking.
If you have any questions about your order, please contact hello@drinksoulbrew.com with your Order Number and we will be happy to help. We aim to respond to all enquiries within 1 working day, although from time to time, it may take us a little longer.
Refunds
If you are not satisfied with your Soulbrew purchase, you can request a refund within 60 days of your purchase. Simply contact our customer support team, and they will guide you through the process. We will issue a full refund for the returned product, excluding any shipping charges.
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